The other mainstream article that crossed my desk today is this one about the use of AI in Sales. Business Intelligence, later called Big Data, has driven sales for a long time, of course, but this isn’t merely an example of AI-washing. This tone of this article makes it clear that AI is here to stay in the field of sales, and that tools like Machine Learning are becoming an integral and indispensable part of their practice.
AI is starting to soak into the fabric of modern society, and there’s little limit to how far it will penetrate. Now law firms are putting it on their radar, as evidenced in this blog entry from the California law firm of Hogan Injury. Their advice is confined to the relatively innocuous considerations of training around robots, and we have had industrial robots for decades, but of more interesting note is the framing of this more as a partnership with a co-worker rather than using a workplace tool.