The other mainstream article that crossed my desk today is this one about the use of AI in Sales. Business Intelligence, later called Big Data, has driven sales for a long time, of course, but this isn’t merely an example of AI-washing. This tone of this article makes it clear that AI is here to stay in the field of sales, and that tools like Machine Learning are becoming an integral and indispensable part of their practice.
Posted by Peter Scott
Peter Scott’s résumé reads like a Monty Python punchline: half business coach, half information technology specialist, half teacher, three-quarters daddy. After receiving a master’s degree in Computer Science from Cambridge University, he has worked for NASA’s Jet Propulsion Laboratory as an employee and contractor for over thirty years, helping advance our exploration of the Solar System. Over the years, he branched out into writing technical books and training. Yet at the same time, he developed a parallel career in “soft” fields of human development, getting certifications in NeuroLinguistic Programming from founder John Grinder and in coaching from the International Coaching Federation. In 2007 he co-created a convention honoring the centennial of the birth of author Robert Heinlein, attended by over 700 science fiction fans and aerospace experts, a unique fusion of the visionary with the concrete. Bridging these disparate worlds positions him to envisage a delicate solution to the existential crises facing humanity. He lives in the Pacific Northwest with his wife and two daughters, writing the Human Cusp blog on dealing with exponential change.